Managed Service
Managed Service

What is Managed Service?

Managed services refers to a range of business and technology IT services, typically outsourced to an external vendor. Managed services in IT may include: services, backup, data security, data storage, hardware maintenance, network management and systems management.

Access to pool of IT experts

Managed service providers (MSPs) can augment or supplement an existing IT department. MSPs can prove useful to a corporate or government client in a variety of ways. While an IT department may already exist in the company, itself may still lack expertise in certain areas of IT due to lack of manpower, hardware resources or knowledge.

Better Budgeting

A company can reduce or eliminate the need to buy new computer hardware and software, particularly in enterprise-grade infrastructure. MSPs usually comes in a monthly subscription fee, so there are no financial surprises in “upgrade charges” or other unexpected bills. Lesser upfront capital cost, yet preserving the quality of service.

Managed Desktop

  • Windows OS Patching
  • Troubleshooting & Diagnostic
  • Scheduled data backup
  • Preventative maintenance
  • Security management

Managed Server

  • Configuration management
  • Recovery & restoration
  • Scheduled data backup
  • Scheduled Preventative maintenance
  • Security management

Managed Network

  • Firewall management & maintenance
  • Network router & switch performance monitoring
  • Firmware upgrade and optimization
  • Policies control

Managed Backup

  • Backup storage deployment and configuration
  • Monitoring of backup tasks
  • Restoration of data
  • Scheduled backup jobs

Managed Support

  • 24 x 7 x 4 hours support
  • IT Consultation
  • Planning, design, implementation and management
  • Remote & onsite support

Managed Equipments

  • Extended hardware warranty
  • 24 x 7 x 4 hours hardware replacement and support