Managed services refers to a range of business and technology IT services, typically outsourced to an external vendor. Managed services in IT may include: services, backup, data security, data storage, hardware maintenance, network management and systems management.
Managed service providers (MSPs) can augment or supplement an existing IT department. MSPs can prove useful to a corporate or government client in a variety of ways. While an IT department may already exist in the company, itself may still lack expertise in certain areas of IT due to lack of manpower, hardware resources or knowledge.
A company can reduce or eliminate the need to buy new computer hardware and software, particularly in enterprise-grade infrastructure. MSPs usually comes in a monthly subscription fee, so there are no financial surprises in “upgrade charges” or other unexpected bills. Lesser upfront capital cost, yet preserving the quality of service.